Home Loan FAQs Frequently asked questions about home loans, SMSF loans, asset finance and business finance, answered by our brokers.
Straight answers to the questions we are asked most, from pre-approval and offset accounts to SMSF, asset finance and business lending. Can't find yours? Call us or send a message.
General FAQs
How lending works, what a broker does and the terms you will hear along the way.
What is the role of a lender?
A lender is a business or financial institution that extends credit to companies and individuals, with the expectation that the full amount of the loan will be repaid. Lenders charge interest, a percentage of the amount lent. Before you enter a loan, a lender must make reasonable enquiries so that it is satisfied the contract is likely to meet your needs and that you will be able to make your repayments without substantial hardship. Our brokers at Greenline Home Loans help you reach an informed decision and match you with products that fit your requirements.
What is required by a lender when applying for a loan?
There are five common things lenders look at when assessing a loan application. Credit score and history: your repayment history, outstanding debt and the length of your credit history. Income: evidence such as bank statements, payslips and recent tax returns, to show you can repay the loan. Debt-to-income ratio: the share of your gross income that goes to debt repayments, which lenders use to gauge your ability to take on new debt. Security: for a secured loan, the property or asset the loan is secured against; if you fall behind, the lender can sell it to recover the balance. Fees: lenders may charge application, valuation and settlement fees, which a broker can explain before you commit.
Is it better to go to a mortgage broker near me or directly to a bank?
It depends on your preference. A broker is often the more convenient option because they know the many loans on the market and can suggest the one most suited to your situation, and they can negotiate interest rates and other terms on your behalf. In most cases a broker's service costs you nothing directly, because the lender pays the broker once your loan settles. Greenline compares 50+ lenders; a bank offers only its own products.
What questions should I ask a mortgage broker?
Ask how many lenders they compare and which ones they are accredited with; how they are paid and whether you pay a fee; who handles your file after settlement; how long approvals typically take with the lenders they suggest; and what happens if your application is declined. A broker should give you their Credit Guide early on, so ask for it: you can read our Credit Guide now.
What is a home loan pre-approval?
A pre-approval is conditional approval from a lender to borrow up to a certain amount before you have found a property. Nothing is final at this stage, and the lender can still decline your formal application. A pre-approval gives you a clear budget to shop with, narrows your search and saves you looking at homes beyond your reach. Greenline Home Loans can arrange your pre-approval: contact us today.
What is the difference between fixed and variable rate loans?
A variable rate loan has an interest rate that may change from time to time. Rate movements typically follow the Reserve Bank of Australia's announcements, though the change might not be the full rate cut or rise. A fixed-rate loan has a rate that is set when the loan is fixed and stays the same for the fixed term, usually between 1 and 5 years; the rate offered varies by term with the lender's expectations of future RBA movements. Variable loans generally offer more features, such as an offset account, a redraw facility and extra repayments, while fixed loans tend to be less flexible. You can also split your loan, holding part fixed and part variable, and get the benefits of both. To find the right structure for you, speak to one of our brokers.
What is an offset account?
An offset account is a transaction account linked to your loan: the cash in it offsets the loan balance that interest is charged on. For example, with a home loan balance of $500,000 and $10,000 in your offset account, you pay interest on $490,000 only. The cash stays available to you because it is not paid into the loan. Lenders calculate interest daily, so an offset account is a good place to have your salary paid into.
What is an interest-only loan?
An interest-only loan is one where, for a set period, you repay only the interest, so the repayments are lower because no principal is included. The loan balance does not reduce during that period. Interest-only loans are typically used by investors managing cash flow on investment properties, or maintaining their loan balance for tax reasons. Lenders usually offer interest-only terms of up to 5 years, after which the loan reverts to principal and interest repayments over the remaining term. Interest-only loans also tend to carry higher interest rates than principal and interest loans, so the decision deserves careful thought.
What is negative gearing?
Negative gearing is a term for property investors. Your investment is negatively geared when its annual expenses are higher than its annual rental income; if the rental income is higher than the expenses, it is positively geared. The benefits of negative gearing are often tax-related, while positive gearing helps cash flow. If you are considering an investment property and want to discuss gearing strategies, contact us today.
What is LMI (lenders mortgage insurance)?
Lenders mortgage insurance (LMI) is insurance a lender takes out to protect itself if the borrower cannot repay the loan. It generally applies to lending above 80% of the property value, based on the lender's valuation, and the borrower pays the premium. LMI can sometimes be capitalised into the loan, so you do not need the cash up front, and some lenders waive it for certain professionals such as accountants, lawyers and engineers. To find out what LMI would cost on your purchase, contact us.
What is a comparison rate?
The comparison rate is the rate listed next to the advertised rate. It is calculated taking into account the fees and charges that apply to the loan, based on a loan of $150,000 over 25 years, so it helps you compare the true cost of different loans. Make sure you understand every fee and charge on a loan, and what the loan's features give you for them. Our comparison rate calculator shows how it works.
What's the difference between a mortgage broker and a mortgage lender?
Mortgage brokers do not lend money. A broker's role is to find the lender that best suits your circumstances: they work with many lenders and act as the matchmaker. A mortgage lender provides the mortgage itself, the loan you use to buy a property and repay over time. Without a broker you would need quotes from several lenders to compare your options; a broker does that for you.
How can I apply for a loan to consolidate my credit cards or personal loan?
When you apply for a loan, you can often apply for additional borrowing to consolidate credit card debt or personal loans. That can reduce the interest rate on your existing debt, although spreading short-term debts over a mortgage term can cost more in total interest unless you repay them faster. If you already have a mortgage, a refinance with cash out is one way to consolidate debt: see debt consolidation. To find out whether you can save on interest, contact us today.
Home loan FAQs
Deposits, documents, repayments and the choices you make along the way.
How can I use equity in my home to buy an investment property?
There are different strategies for using the equity built up in your home to help fund an investment property. Provided there is enough equity, you can consider refinancing with cash out, which can be used as the deposit on your next purchase, or cross-collateralising your home. To find the strategy that fits your circumstances, contact us today.
What is the difference between an owner-occupier home loan and an investment loan?
An owner-occupier loan finances the home you live in. An investment loan finances a property you buy to rent out. Both are secured by property, but lenders tend to view investment lending as higher risk, so investment loan rates tend to be a little higher. See residential home loans and investment property loans.
What kind of repayments should I choose: weekly, fortnightly or monthly?
Lenders calculate interest daily, so as a rule of thumb weekly or fortnightly repayments beat monthly ones. Cash flow matters too, because most people rely on their salary to meet repayments. An offset account can give you the same benefit as weekly repayments while keeping monthly repayments. To find out how to structure your home loan for faster repayment and less interest, contact us today.
What is the difference between a home loan and a mortgage?
A home loan is the money you borrow to buy a property. A mortgage is the agreement between you and the lender under which the property is used as security for the loan. Mortgages protect lenders from default: if a borrower falls behind on repayments, the lender has the right to sell the property to recover the balance of the loan.
Why should I refinance my home loan?
If you have had your home loan for several years, your needs and circumstances have probably changed, or your loan may lack features that have since become available. Common reasons to refinance are to consolidate debts so your finances are easier to manage, to get a more suitable interest rate or new features such as flexible repayments or an offset account, to access funds for a holiday or an investment opportunity, or to release equity for renovations. See home loan refinancing.
Is a guarantor required for a home loan?
Whether you need a guarantor depends on the overall strength of your financial position: your income, expenses, assets, liabilities and the size of your deposit. A guarantor gives the lender added security, but should understand the personal risk: if you default on repayments, the guarantor can be held liable for the amount owed. Speak to our brokers to find out whether a family guarantor suits your circumstances.
What documents do I need for a home loan?
When you apply for a home loan you will need identification, such as a driver's licence, passport or photo ID; proof of income, such as payslips, bank statements or income verification from your employer; and details of your financial assets, liabilities and expenses, such as a list of your spending and savings, outstanding loans or debts, and assets.
How much should I borrow for a home loan?
Borrow an amount you are comfortable repaying. Take into account the upfront and ongoing costs, such as stamp duty, moving expenses and legal fees, as well as how much the lender is willing to lend you, your personal circumstances and your short and long term goals. If you borrow more than 80 per cent of the property's value you will usually pay lenders mortgage insurance. Our borrowing power calculator gives you a starting figure, or contact us and a broker will guide you through it.
How much deposit do I need for a home loan?
Lenders generally ask for a deposit of at least five per cent of the property's value, though this varies between lenders. On top of the deposit, factor in costs such as lender fees, legal fees, registration fees and stamp duty, and lenders mortgage insurance if you borrow more than 80% of the property's value. It can be frustrating to take longer to build a bigger deposit, but the less you borrow, the lower your repayments. Our deposit calculator helps you plan.
Can I get a home loan with no deposit?
In exceptional circumstances you may be able to get a home loan with no deposit, but it is rare. Without savings you would be relying on grants that count towards a deposit, or on a family guarantor. Lenders that allow it generally price the added risk into the loan, for example with a higher interest rate.
How can I pay off a home loan early?
Depending on your loan, you may be able to pay it off faster with these tips. Update your repayment cycle: more frequent repayments, such as 26 fortnightly payments instead of 12 monthly ones, shorten the life of the loan and cut the interest you pay. Make extra repayments: additional repayments reduce the amount you owe and the interest over the life of the loan; start small and increase them as your budget allows. Use an offset account: it reduces the interest charged on your loan. Our extra repayment calculator shows the difference.
How do I find a competitive home loan rate?
Compare the market rather than one bank. Greenline's brokers compare home loans from 50+ lenders, across variable, fixed and interest-only rates, redraw facilities, offset accounts and more, and present the options that suit your requirements. Contact us to start your home loan journey.
SMSF loan FAQs
Borrowing inside a self-managed super fund since the 2026 change to residential lending.
What is a self-managed super fund?
A self-managed super fund (SMSF) is a super fund you run yourself. It gives you more flexibility and lets the fund hold assets such as shares, term deposits, cash and property. An SMSF can be very successful, but it carries more responsibility than an APRA-regulated fund. An SMSF needs its own Tax File Number (TFN), Australian Business Number (ABN) and transaction bank account, and because it is a trust, its trustees are responsible for the investment strategy, administration and financial statements.
What is an SMSF loan application?
An SMSF loan application is the set of documents a lender needs to approve the loan. Each lender's requirements differ, but most ask for copies of the SMSF trust deed, the custodian (bare) trust deed and the contract of sale. You will also be asked to show sufficient income, bank statements, tax returns and audit certificates, so the lender can confirm everything is in order and that the fund can afford the repayments.
How much can you borrow on an SMSF loan?
It depends on the fund's financial position, the lender and its policies. Lenders offer SMSF loans ranging from $100,000 up to $4,000,000; Greenline's own SMSF products allow up to $2,500,000 on one security with total exposure of up to $4,000,000. Lenders may also require the fund to keep a minimum balance after the purchase, or a percentage in liquid cash, though some waive this when the deposit is large or the rental income covers the repayments. See SMSF loans.
Can I get cash out or release equity from my current SMSF property?
No. Under the superannuation rules, once the fund has bought a property it cannot refinance to take cash out or use the property as equity to buy another. The only way to access the equity is to sell the property. If your SMSF already holds a property and wants to buy another, the fund needs enough cash of its own for the deposit and purchase costs.
What type of lending is required for SMSF loans?
All SMSF borrowing must be through a limited recourse borrowing arrangement (LRBA). The SMSF trustee borrows from a lender and uses the funds to buy a single asset, which is held in a separate trust. Investment returns from the asset go to the SMSF. If the fund fails to pay the principal or interest, the lender's rights are limited to that asset: there is no recourse to the other assets in the fund.
What are the requirements of an SMSF loan?
The main requirements are that the sole purpose of the property is to provide retirement or death benefits to the fund's members; that the property is a single acquirable asset; and, since 10 August 2026, that a new loan is used for business real property, such as commercial premises, because an SMSF can no longer take out a new limited recourse borrowing arrangement to buy residential property. Existing residential SMSF loans continue and can be refinanced, subject to lender policy. See SMSF commercial loans and SMSF residential loans.
What is LVR?
The loan-to-value ratio (LVR) is how much you borrow compared with the value of the property. A larger deposit means a lower LVR, and a lower LVR means less risk for the lender. The maximum LVR for SMSF loans varies by lender.
Can I refinance with an SMSF loan?
Yes. It is possible to refinance an existing SMSF loan, although fewer lenders offer SMSF loans for that purpose. Many funds took out SMSF loans when rates were higher or when their situation was different, so it is worth reviewing whether a better option exists. Refinancing an existing residential SMSF loan remains allowed after the 10 August 2026 change. See SMSF residential loans.
Can my SMSF still borrow to buy a residential property?
Not with a new loan. Since 10 August 2026 a self-managed super fund cannot enter a new limited recourse borrowing arrangement to buy residential property. Loans that already existed on that date continue, and they can be refinanced subject to lender policy. An SMSF can still borrow to buy business real property, such as the premises your business operates from: see SMSF commercial loans.
How much can I borrow to buy a commercial SMSF property?
Greenline's SMSF products lend up to 80% of the value of a commercial property. For example, if the fund buys a commercial property for $400,000, the maximum loan is $320,000, so the fund needs $80,000 of its own cash to complete the purchase, plus acquisition and loan costs.
What costs are involved with SMSF loans?
The fees that generally apply to an SMSF loan are an application fee, a valuation fee, legal fees, monthly administration or service fees, and early repayment fees. Your broker will set out the fees that apply to the loan you are considering before you commit.
Can my SMSF loan have an offset account?
Yes, but only certain lenders offer one. Greenline offers a 100% offset account on its SMSF loans. An offset account is a valuable feature for an SMSF loan: the cash the fund holds offsets the loan balance, which reduces the interest charged each month.
Asset finance FAQs
Equipment loans, chattel mortgages, novated leases and how repayments can be shaped to your cash flow.
Do I have to provide additional security when I finance my assets?
Typically the asset you are buying is the security for the loan. In some circumstances you may be able to use your existing fixed assets as security to help raise the funds you need.
What information do I need for my asset finance application?
Your application starts with a conversation, so our finance specialists can understand your needs and begin gathering what supports the application: your employment and residential history, details of the asset you want to finance, and a look at your income and expenses. Once we know which lender suits you, you will be asked for supporting documents, which may include a copy of your driver's licence, bank statements or payslips. Each lender's criteria differ, and we tell you if anything more is needed.
What is the difference between secured and unsecured loans?
The difference is whether the lender requires security. A secured business loan is backed by security such as property, inventory, receivables or other assets; if you cannot meet the repayments, the lender can rely on those assets to recover what is owed. An unsecured business loan needs no physical asset as security; instead the lender looks to the strength and cash flow of your business.
What is a balloon payment?
A balloon payment is a lump sum you pay the lender at the end of the loan, after all the regular repayments have been made. Building a balloon into the loan reduces your regular repayments during the term. Speak to one of our finance specialists about whether a balloon payment suits you and your loan.
Can I schedule repayments to suit my cash flow?
Yes. Repayments are usually monthly, but they can be structured to suit your cash flow. For example, businesses in agriculture or other seasonal industries that are paid once a year can restructure their repayment schedule to match.
What are the benefits of a chattel mortgage?
Interest rates: a chattel mortgage is secured by the asset, so lenders see it as lower risk and it often carries a lower rate than an unsecured loan. Potential tax benefits: because you own the asset, you may be able to claim interest and depreciation, depending on the percentage of business use. Less personal liability: the asset is the primary security, so the lender looks to it first rather than to your other personal or business assets, although directors are commonly asked for a guarantee. Higher loan values and longer terms: chattel mortgages generally allow larger loans and longer repayment terms. See chattel mortgage loans.
What is the maximum loan term?
The term depends on the repayment amount you can afford. Loan terms generally range from 1 to 7 years. For a used vehicle the term may be shorter, depending on the vehicle's age. Remember that the longer the term, the more interest you pay over the life of the loan.
Is a novated lease better than a personal car loan?
A novated lease lets you use pre-tax income to pay for your vehicle, a tax-effective strategy that a standard personal car loan does not offer, and it can reduce your overall taxable income. It also gives you more options at the end of the lease: pay out the residual and own the vehicle, extend the lease for a further term, or upgrade to a new vehicle without having to dispose of the old one yourself. See novated lease loans.
How do I qualify for a novated lease?
Four things need to be in place. You must be permanently employed, full-time or part-time, because a casual salary can fluctuate. You must pay tax, since the saving comes from reducing the income tax and GST you pay. You must have completed your probation period with your employer. And your employer must offer salary packaging, because a novated lease is a contract between you, your employer and the financier.
When does my first finance payment begin?
It depends on your cash flow preference. Repayments can be set up in advance, with the first payment taken at settlement, or in arrears, with the first payment due one month after settlement.
What types of asset finance does Greenline Home Loans provide?
Three types. Equipment finance: a secured loan backed by the equipment itself, which allows a lower interest rate. Chattel mortgage: a goods loan where you borrow to acquire an asset you own from day one. Novated lease: a flexible, portable way to acquire a vehicle as part of your salary. Speak to one of our finance specialists to find the one that fits.
How does an equipment loan work?
With an equipment loan you take ownership of the equipment immediately and the lender takes a security interest in it. The arrangement may include a balloon payment at the end of the term, so you do not repay the full principal over the life of the loan. The lender releases its security when the loan is fully repaid.
Business & commercial loan FAQs
Qualifying, borrowing limits, deposits, documents and the difference between the products.
How do I qualify for a business loan?
Lenders consider many factors when assessing a business loan application, including your business experience, how much of your own money you are putting into the deal, the type of business you own and any security property. You are more likely to qualify if you have an established business in a low-risk industry. There are no set rules, though: business loans are generally assessed case by case.
How much can I borrow with a business loan?
It depends on the lender, the loan product and the lender's assessment of your application. Greenline Home Loans has a partnership with a specialist lender that provides unsecured small business loans from $10,000 to $250,000, and we compare secured business and commercial lending across our panel. See business and commercial loans.
What is the easiest way to obtain a business loan?
A merchant cash advance is generally the simplest business finance to obtain, but it is also one of the most expensive. The provider buys a share of your future card sales: it advances you a set amount, and you repay it as a small percentage of your daily card takings. Merchant cash advance providers usually move quickly and have flexible eligibility requirements. See merchant cash advance loans.
How much deposit do I need for a business loan?
There is no set deposit for a business or commercial loan, because every business is different, but many lenders look for 10 to 30 per cent of the purchase price. The money can come from savings, working capital, other finance or an outside investor. The deposit you need depends on the amount borrowed, the purpose of the loan, your personal credit history and your business credit history.
How long is the term of a commercial loan?
Unlike residential home loans, commercial property loans generally run from 5 to 20 years, and the repayment period is often longer than the loan term. For example, a lender may write a commercial loan for a term of 7 years with repayments calculated over 30 years: the borrower pays for 7 years as if the loan ran for 30, then makes a final balloon payment of the remaining balance. See commercial property loans.
Can I get a business loan without collateral?
A loan without collateral is an unsecured loan. The main differences are that you usually cannot borrow as much and you pay a higher interest rate. Some loans need no existing collateral because the thing you are buying becomes the security: with equipment finance, for example, the equipment itself secures the loan while you repay it.
Can I get a business loan with no credit?
With no credit record at all, a business loan can be hard to obtain, and the same is true of a poor credit history from late payments or bankruptcy. If you have no record, start somewhere: a personal credit card with a low limit, paid on time every month, builds a positive record for when you need a larger personal or business loan. If you have bad credit, a few non-bank lenders specialise in business loans for that situation, though they charge higher rates for the higher risk.
What is a commercial business loan?
A commercial loan is arranged between a lender and a business. It is generally short-term, though the lender may allow renewals and extensions. Businesses use commercial loans to expand their facilities, enter new markets, buy equipment or property, or pay off debt. At Greenline there is no one-size-fits-all: a promising start-up seeking its first finance and an established company buying another business need very different loans, so we take a customised approach.
How do I qualify for an overdraft facility?
You can apply for an overdraft facility once a lender approves your business for it. Lenders generally look for solid business turnover, shown through your latest balance sheet and profit and loss statement; equity in an existing property to use as security, with some lenders allowing borrowing of up to 85 per cent of the property's value for business purposes; and a legitimate, ongoing business need for an overdraft rather than a one-off cost. Greenline can find you a lender that understands business owners: see overdraft facility loans.
Is invoice financing right for my business?
Invoice financing has become a popular alternative to a bank loan for businesses that invoice their customers. It is less restrictive than a traditional loan, offers more flexibility, and can improve your cash flow and overall profitability by turning unpaid invoices into working capital. To find out more, see invoice financing or contact one of our brokers.
What is the difference between a business loan and a business line of credit?
Both provide capital, but they work differently. A business line of credit is revolving credit: you draw on it as you need, interest accrues on the balance you hold, and if you do not use it you make no payments. As long as you make the minimum payment each month, you can repay the balance in full or whatever you can afford, and the unpaid balance accrues interest. A business loan is instalment credit: you receive a lump sum and make fixed repayments from the start, whether or not you have used the money. Some loans are also limited to particular uses, whereas a line of credit can be used for any business purpose. See business line of credit loans.
What documents do I need to apply for a business loan?
You may be asked for financial statements, proof of income, bank statements and identification. If you are a start-up, you may also need cash-flow projections, a business plan, the business contract of sale and your lease agreement.
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